Job Description

Loan Specialist

East Lansing, Michigan

First National Bank of America is seeking a Loan Specialist to join our team! We're ready to train you! The Loan Specialist will help people by making sure their paperwork is complete and organized so our team can move their loans forward. No experience is needed-just bring your motivation, reliability, and willingness to learn. You'll work in a supportive environment where teamwork matters, and you'll be given all the training you need to succeed. If you possess strong communication skills, enjoy helping people, and want to start a career with room to grow, we welcome you to apply and join the First National team!

Responsibilities:

• Speak with customers to collect the information necessary
• Keep track of important dates and make sure nothing is missed
• Stay organized so all the details are in the right place
• Solve problems early and ask for help when needed
• Provide friendly, clear communication to customers and teammates

Qualifications:

• Strong organization skills
• Effective verbal and written communication skills
• Drive for continuous learning
• Bilingual fluency in both Spanish and English is a benefit but not required

Employee benefits:

• Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental – Premiums as low as $0.00
• Vision – Low premium Plan
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.

First National Bank of America is an Equal Opportunity Employer.

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