Job Description

Salary: $100,000 - 140,000 per year Requirements:

• We require 3-5 years of database management experience, with prior exposure to nonprofit CRMs such as Raisers Edge NXT and Luminate Online preferred.
• We look for a bachelors degree in systems or another field paired with relevant database experience.
• We need working knowledge of data integration tools such as Omatic and familiarity with basic file transfer protocols such as FileZilla.
• We value strong analytical, problem-solving, and organizational abilities.
• We expect proficiency with Microsoft applications, including Outlook, Word, Excel, and PowerPoint.
• We seek someone who is self-motivated, energetic, and results-driven.
• We need a team-oriented professional who can manage multiple projects at once.
• We value a highly organized, detail-focused approach with the ability to work quickly and accurately.
• We require strong interpersonal and communication skills.

• We manage all data synchronization between Luminate Online, Raisers Edge NXT, and Quorum using Omatic Cloud, ImportOmatic, and FileZilla.
• We build and run queries, exports, reports, dashboards, and email and mailing lists for our Administrative, Development, and Care Services teams.
• We create and maintain security groups and permissions across Luminate Online and Raisers Edge NXT so staff can access the areas they need.
• We keep standard operating procedures current, simplifying and segmenting them based on staff function and workflow.
• We preserve data integrity across Luminate Online, Raisers Edge NXT, and the Quorum Advocacy database through routine cleanup and duplicate management.
• We serve as backup support for gift entry during high-volume periods or PTO.
• We train staff on new CRM features and deliver quarterly sessions when updates are released.
• We support the Chief Care Services Officer with CRM use and enforcement of new data-entry protocols for regional teams.
• We assist with the acknowledgement letter process.
• We proactively identify and improve data-processing needs.
• We manage gift batches for online and offline gifts and verify placement and coding for gifts synced through Omatic Cloud and ImportOmatic.
• We update tables, custom fields, and other coding record sources.
• We refresh campaign coding in Omatic formulas annually for TeamRaiser-related events.
• We manage advocacy communication preferences between Luminate Online and Quorum using FileZilla.
• We build and maintain effective working relationships across all levels of staff.
• We attend select evening and weekend meetings and events as required.
• We handle other duties as assigned.

• Cloud
• CRM
• Excel
• Support
• Security

More:

We are ALS United Greater New York, and this full-time hybrid role is based in our Manhattan office. Reporting to the Vice President and Chief Operating Officer, the Database Manager supports our mission by keeping our database systems running smoothly, improving data accuracy, and helping refine reporting and workflows across departments. This role also partners closely with teams on data hygiene, process improvement, and CRM training, while supporting gift entry and acknowledgement workflows for our Office Manager/Database Coordinator.

last updated 38 week of 2026

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